What should a facial consultation form include?

Skin type and concerns, the products they use, medication and recent treatments, allergies, what they want today, and their signed agreement.

Can I do a facial on someone taking Roaccutane?

Keep it gentle. The NHS tells people taking isotretinoin not to have waxing, laser hair removal, microdermabrasion or chemical peels.

How often should a client fill in a facial consultation form?

The whole form before the first facial and once a year, a quick check for changes every visit, and the whole form again before a peel or stronger treatment.

Do I need a licence to do facials in England?

Not as of October 2026. The government plans to license non-surgical cosmetic procedures, starting with the highest-risk ones, so check gov.uk for changes.

Guide14 October 20265 minute read

Facial consultation form: a free template

A facial consultation form tells you the client's skin type, what they want, and anything that changes what's safe today: acne medication, retinoids, a recent peel or an allergy. Ask the whole form before the first facial and check for changes every visit.

Matt Suckling

Director, FullDiary

Glow Room's booking page on a phone: brow lamination and a lash lift, each noting a patch test is needed, then under Skin a one hour Facial for 50 pounds, under Waxing a leg wax, and a block pass of 3 facials

A good facial starts before the client lies down. Five minutes of questions tells you what products to reach for, what to avoid, and whether today's treatment is the right one at all.

What a facial consultation covers

Their skin: type, concerns and what they use at home.
Medication and recent treatments: the things that make skin more sensitive than it looks.
Allergies: to products, ingredients or anything used before.
What they want: relaxation, a glow before an event, or help with a problem.
Their agreement, signed and dated.

Skin questions

How would you describe your skin: oily, dry, combination, normal or sensitive?
What would you most like to improve: breakouts, dryness, redness, pigmentation, fine lines, or something else?
What do you use on your skin at the moment, morning and night?
Are you using retinol, a prescription retinoid, or acid exfoliants such as AHAs or BHAs?
Have you had any recent sunburn, sunbed use or fake tan?

Medication and recent treatments

Are you taking, or have you recently taken, isotretinoin (Roaccutane) or any other acne medication?
Are you taking any other medication, including antibiotics, steroids or blood thinners?
Have you had a chemical peel, microneedling, laser or IPL in the last few months? What and when?
Have you had Botox or fillers in the last two weeks?
Are you pregnant or breastfeeding?

Isotretinoin is the one to watch. The NHS tells people taking it not to have waxing or laser hair removal, microdermabrasion or chemical peels, and to ask a pharmacist or doctor how long to wait after stopping. If a client is taking it, keep the facial gentle and leave the stronger treatments.

Allergies

Do you have any allergies to skincare, make-up, fragrance, nuts or latex?
Have you ever reacted to a facial or a product before? What happened?
Do you have eczema, psoriasis, rosacea or any other skin condition?

The template

Put the questions above together with these and you have the whole form. Cut what doesn't apply to your treatments.

Full name, date of birth, phone number and email
What would you like from today's facial?
Is there anything else about your health or skin we should know?
I confirm my answers are true and complete, and I'll tell you if anything changes before a future treatment.
The treatment and any risks have been explained to me, and I've had the chance to ask questions.
I agree to my answers being kept on my record so you can treat me safely. Signature, or full name typed, and the date.

Ask again before peels and stronger treatments

The full form before the first facial, and once a year.
Every visit, a quick "Any changes to your skin, health or medication since last time?"
Before a peel, microneedling or anything stronger, the full form again, whenever they last filled it in. A new acne prescription changes everything.

Licensing and the law

No licence for facials yet. As of October 2026 there's no licensing scheme for facials in England. The government has said it will license non-surgical cosmetic procedures, starting with the highest-risk ones, and is consulting until 13 January 2027 on restricting procedures such as deep chemical peels to qualified providers.
Under-18s: since 2021 it's been against the law in England to give Botox or fillers for cosmetic reasons to anyone under 18.
Check your council and your insurer, which may have their own rules for some treatments.

Asking it before they arrive, with FullDiary

Start from Consent to treatment under Your shop, Forms. It asks about changes to health or medication and gets agreement every visit; add your skin and medication questions to your copy.
Or write your own, with short or long answers, yes or no, pick one, tick all that apply and a tick to agree.
Asked when they book, on the first visit, every visit, or again after the number of days you choose, for the services you pick.
Signed with a typed name, with the agreement wording and a line on how the answers are kept, and saved as a PDF from the customer's profile.
Visit records keep what you did each time, with photos if you like, private unless you choose to share them.

Forms are on every plan, free included.

Help: forms and consent

Sources

What to avoid while taking isotretinoin, from the NHS.

NHS: isotretinoin capsules

The government's plan to license non-surgical cosmetic procedures in England, and its response.

DHSC: licensing of non-surgical cosmetic procedures

The consultation on restricting high-risk procedures, open until 13 January 2027.

DHSC: restrictions on high-risk cosmetic and wellbeing procedures

No Botox or fillers for cosmetic reasons for under-18s in England.

Botulinum Toxin and Cosmetic Fillers (Children) Act 2021

Health data is special category data under UK GDPR.

ICO: special category data

This guide is general information, not medical or legal advice.

Questions people ask

What should a facial consultation form include?: Skin type and concerns, the products they use, medication and recent treatments, allergies, what they want today, and their signed agreement.
Can I do a facial on someone taking Roaccutane?: Keep it gentle. The NHS tells people taking isotretinoin not to have waxing, laser hair removal, microdermabrasion or chemical peels.
How often should a client fill in a facial consultation form?: The whole form before the first facial and once a year, a quick check for changes every visit, and the whole form again before a peel or stronger treatment.
Do I need a licence to do facials in England?: Not as of October 2026. The government plans to license non-surgical cosmetic procedures, starting with the highest-risk ones, so check gov.uk for changes.