Online booking system for physiotherapists
The simple booking system for physiotherapists.
Patients book their own slot, assessment or follow-up at its real length, the intake form arrives before the first visit, a course of six is paid up front, and reminders cut the DNAs.
- Reduce no-shows
- Set up in minutes
- Get more bookings
Free for 20 bookings a month. No card, no contract, no commission.
Three DNAs by Thursday
The diary was full. The plinth is empty.
Physio runs on courses of treatment, and a course only works if the next session gets booked, remembered and stood up for.
The DNA problem
A did-not-attend is thirty minutes you prepared for and cannot resell at 2pm. Most DNAs are forgetting, which makes them preventable.
Follow-ups that never get booked
'Ring us to book your next one' is where treatment plans go to die. If the patient can book tonight from the sofa, session three happens.
The phone versus the patient
Without a receptionist, every enquiry rings out against a treatment in progress.
Try it
Book yourself in, the way your patients will.
Four taps on the phone, and watch the booking land in the diary beside it. That is all your patients see: no app, no account, no password to invent.
Tay Physio
11 York Place, Perth
What would you like?
Booking by FullDiary
The clinic's diary, Mon 28
What the clinic seesBook on the phone and watch it land here. Nothing is saved - it is a picture of the real thing.
The diary
The screen your clinic lives on.
Every practitioner is a column, an assessment holds its 45 minutes and a follow-up its 30, and the clinic runs from the screen at reception or the phone between patients.
Someone running late? Drag their booking to another column or time and drop it. The diary updates and the customer gets the new time by email. (A real screen recording.)
- Drag a booking to a new time - the emails follow it
- Draw across an empty space to book a walk-in
- Done, no-show or cancelled, marked as you go
- One tap makes it full screen for the tablet by the till
Set up in minutes
Three steps and you are taking bookings.
- 01
Answer six quick questions
Pick your trade on screen one and the services, hours, forms and words physiotherapists use come filled in. Change anything, then go live.
- 02
Share one link
In your bio, on WhatsApp, or as a printed QR card. Your patients only ever see times that are genuinely free.
- 03
Run the day in the book
Every booking lands in the live diary. Drag to move, draw to add a walk-in, mark done as the day goes.
Filled in for physiotherapists on screen one
- Initial assessment and follow-up, each timed and priced
- The intake form, asked before the first visit
- Pain score, range of movement, treatment given and exercises prescribed on every visit record
- A course of six follow-ups, sold on your booking page
- Exercise notes the patient can see on their own page
Every one of these is a starting point. Change the prices, the hours or the words on the screen where they live, and the booking page updates as you type.
Six questions with physiotherapists' answers filled in. Live in minutes, no card.
What comes with it
Everything FullDiary handles for physiotherapists.
Before they arrive
- The intake form, before the first visitWhat brings them in, history, medication and consent, asked on the booking page with a typed name. On the profile with a PDF.
- Reminders that cut the DNAsThe day before and the morning of, by email, and by text on Pro. Patients move their own booking from the confirmation.
- Deposits on the assessmentA deposit or the full fee at booking, through your own Stripe account. Follow-ups can stay free to book.
- Booked from the sofaYour page lists each practitioner with a photo and a line. Patients pick a real slot and the confirmation lands with a calendar file.
On the day
- A column for every practitionerEach physio gets their own column, colour, hours and login. They run their own list on their phone.
- The session record, on filePain score, range of movement, treatment given and exercises prescribed, filled in from the diary card.
- Exercises they can seeShare the exercise plan as a note and the patient sees it on their own page, with an email nudge.
- Messages, both waysRunning behind? One tap. They reply from their booking page and it lands in your inbox.
After
- A course of six, paid up frontSold on your booking page through your own Stripe. Each session comes off it and the patient sees the balance.
- A nudge when the next session is dueOne email with a link to book, and a review ask after the course with your Google link.
- The numbers, without a spreadsheetSessions in the book for the month, takings per practitioner, courses sold and what DNAs cost.
Every feature above is live today, and because invoices and quotes are built in, they are on the same login. See every feature.
Forms
The intake form, answered before the first visit
The clinic setup adds the intake form and asks it on the booking page before a first visit: what brings them in, medical history, medication and consent, with a typed-name agreement. The answers sit on the patient's profile with a PDF, and the diary card shows who has done theirs.
- Asked on the booking page, before the first appointment
- The answers sit on the patient's profile with a PDF
- Inside the validity window they are not asked again
Their side
Your page, on your patients' phones.
Your name, your services, your prices, in your colours. This is what opens when one of your patients taps the link in your bio or scans your QR card. No app, no account, booked in under a minute.
- Real times, not requests: slots come from the live diary's actual gaps
- Nothing to download and no password to invent
- Confirmation lands by email, with add-to-calendar and a link to move it
Businesses using FullDiary
Built for people who are busy running a business.
"FullDiary makes managing bookings simple, organised and completely stress-free."
"Finally, a booking system that doesn't feel complicated. I set everything up in 5 minutes and my clients were booking straight away."
"Our customers love booking online, and we love the simplicity."
Switching is simple
Already using a booking system?
Switch in a few minutes.
Bring your customers with you, answer six quick questions and share your new link. No retyping, no starting again.
Bring your customers
Export your list from your old system and drop it in. We match up the columns and show you before anything imports.
clients.csv
312 customers
- Client nameName
- MobilePhone
- EmailEmail
Works with exports from Fresha, Booksy and spreadsheets.
Set up your page
Six quick questions: what you do, your hours, your services and prices, then go live and make it look like yours.
- Skin fade30 min£22
- Kids cut20 min£14
- Beard trim15 min£10
- + Add a service
Start taking bookings
Share your link on Google, Instagram and WhatsApp, and customers start booking themselves in.
Free to start, no card required.
Why FullDiary
Your business. Your customers. Your money.
No commission.
Keep what you earn. FullDiary doesn't take a percentage of your bookings.
No marketplace.
Customers book directly with your business.
Your customers stay yours.
No competing businesses or marketplace listings getting in the way.
Simple pricing.
One simple monthly price. No surprise booking fees.
Simple pricing
Start free. Upgrade when you need to.
No commission. No contracts. No surprise booking fees.
A sole practitioner starts free and moves to Pro when the book passes 20 a month. Pro is 9.99 GBP a month a person, never more than 39.99 GBP for the whole clinic, each practitioner with their own login, and adds courses of treatment paid up front.
Free
£0 forever
20 bookings a month
- Booking page
- Live diary
- QR card
- Reminders
- Messages
- Forms
- Customer import
Pro
£9.99 a person, a month
Never more than £39.99 a month, however big the team
Everything, for you and your whole team.
- Unlimited bookings and stores
- As many people as you need, each with their own login
- 50 text reminders a month for each person
- Packages, discount codes, gift vouchers, gallery and social links
- Unlimited invoices and quotes, card payments and QuoteChaser
- Send with your own branding
- Priority support
Every plan starts free. No card required. No commission on any booking, ever. See the full comparison
FAQs
Questions from physiotherapists, answered straight
What it costs, what your patients see, and how FullDiary fits the way physiotherapists actually work.
Something else on your mind? Ask a human.
Can patients book a specific physiotherapist?
Yes. Your booking page lists each practitioner, with a photo and a line about them, and patients only see times that person actually works. A follow-up booked with the same physio keeps the course consistent.
Can patients fill in an intake form before they arrive?
Yes. The clinic setup adds the intake form and asks it on the booking page before a first visit: what brings them in, medical history, medication and consent, with a typed-name agreement. The answers sit on their profile with a PDF, and the diary card shows who has done theirs.
Can I sell a course of treatment?
Yes, on Pro. A package is a set of sessions paid up front, sold on your booking page through your own Stripe or at reception from the patient's profile. Each session they book comes off it automatically, and their own page shows the balance.
What does it keep on each patient?
A profile with their bookings, the intake form with its PDF, dated private notes, and a visit record for every session with the clinic's fields: pain score, range of movement, treatment given and exercises prescribed. Notes you share, like an exercise plan, appear on the patient's own page.
Can I take payment or a deposit at booking?
Yes. Connect your own Stripe account and any service can ask for a deposit or the full session price. The slot is confirmed once it is paid. Many clinics protect initial assessments this way and leave follow-ups free to book. FullDiary takes no commission.
Can I charge for home visits?
If you see every patient at home, yes, on Pro: under Your clinic, Booking rules, switch on 'Ask for the customer's address when they book', then Charge for travel on the Travel card under it, with your own price per mile after any free miles. It applies to every online booking, so if most patients come to the clinic, add a home visit as its own service with its own price instead.
Is it really free to start?
Yes, and it is not a trial. Twenty bookings a month, with the booking page, the live diary and the QR card included, for as long as you like. No card, nothing expires, and there is never commission on bookings. Pro is 9.99 GBP a month a person, never more than 39.99 GBP, when you outgrow it.
Do my patients need an app?
No. Your booking page is a link. It opens in their browser, they pick a service and a time, and the confirmation lands by email with an add-to-calendar file. Nothing to install on either side, and no password for anyone to forget.